Topic 11 Conclusion

I did my research on healthcare, a lot of companies have implemented Business intelligence software and an example is NaphCare Inc. NaphCare Incorporated is a small to medium size company with about 24 locations in the United States. The company employs approximately 800 people to provide healthcare to inmates in prison.

In the correctional facilities, healthcare is very expensive so cutting down costs is essential. This is why NaphCare employed a business intelligence project to help maintain costs and quality. The company uses Microsoft SQL server database and PHP for their Business Intelligence tools and is currently looking at buying new software (Cognos). As far as information gathering and reporting, all the sites share a common database and as such each individual institution can access periodic reports and also generate one when requested by a service administrator.

Implementing Business intelligence has helped NaphCare a lot because it ensures that all their processes and requests are efficient. Even though they have 24 different locations, because of a centralized BI system, nurses can get access to real time patient information. Without the BI system, patients had to wait to be referred to a healthcare administrator when they first entered the correctional facility. With this new BI system, there is no wait time because patient medical administration record can be entered as soon it is ordered. Cost and minimizing errors stands out as the greatest thing in terms of having BI software and finally, the ability to monitor stocks and orders in real-time